Business Process Management

In our industry, the primary objective of a company often is managing assets in the most effective, efficient, compliant and safe way; being able to predict, align and control your business processes is crucial for achieving this goal. Are you doing the right things, at the right time and in the best possible way? What measures to take to make improvements?

Many companies have Business Process Management (BPM) as a top priority on their list to enable these business process improvements.

The aim of BPM is to:

  • Help companies understand complex relationships between people, systems and processes.
  • Streamline operations and increase productivity.
  • Allow organizations to improve operational performance by managing the process lifecycle more easily
  • Ensure compliance with (corporate) governance policies and regulatory requirements.
  • Provide an institutional method to continuously improve business processes.
  • Reduce risks and complexity when determining the impact of new strategies or legal regulations on your business.
  • Educate your new employees more quickly with respect to your business


How to identify your Potential Benefits?

When viewing BPM as a means to increase your business quality with less effort, you will quickly experience higher efficiency, effectiveness and agility within your business process improvements.

Efficiency: Implementing BPM immediately eliminates redundant steps between departmental processes and generates direct visibility of the overall end-to-end processes.

Effectiveness: The largest gains when using BPM are realized when processes are made more effective. By reducing the risks of incorrect and inconsistent execution of processes, the benefits can be found in compliance, meeting regulations and possible avoidance of fines or contractual disputes.

Agility: It is crucial for companies to have the ability to make quick changes. Sometimes key processes are changed two to five times per year. BPM supports frequent changes to your processes, visualizes the impact of your changed strategy and provides a reliable platform to secure compliance with legal regulations as well as showcases your competitive advantages within your industry.

Where to start?


When first implementing BPM, it is important to divide your business processes into three types:

  1. Management processes – the processes that govern the operation. Typical management processes include “Corporate Governance” and “Strategic Management”.
  2. Operational processes – these processes create the primary value stream; they are part of the core business. Typical operational processes are Purchasing, Maintenance, Manufacturing, Marketing, and Sales.
  3. Supporting processes – these support the core processes. Examples include Accounting, Recruitment and IT support.

By using BPM, a typical business process model will show you what you do, when to do it, where to do it, by using what and who is responsible, while doing the same for the interactions between different processes or activities. Familiarity with these elements enables you to begin improvements quickly and to immediately increase efficiency, effectiveness and agility in your processes.


What OXplus can do for you

By analyzing your current business processes and validating these with your primary strategic business objectives, requirements and responsibilities within the company, we can define how to make your business more efficient, effective and agile. By using BPM, OXplus can align your organization through supervising and executing improvement programs. Whether it is implementing IT solutions for automation, defining controls for performance management or visualizing areas of improvements within your processes, we can support you in ensuring you maintain your competitive advantages or achieve them. Some of our services are:

  • Analyzing current business processes
  • Validating As-is processes against industry best practices
  • Translating improvement areas into specific action plans
  • Discovering organizational inefficiencies by visualizing roles and responsibilities
  • Providing advice on automation through selecting the Business Process Model (BPM) tool
  • Implementing and managing the BPM tool including loading your business processes
  • Providing advice regarding how to manage your business processes more effectively
  • Defining a roadmap for effective BPM
  • Reducing complexity of end-to-end processes (process value chain)
  • Supervising and executing educating the organization in ‘process thinking capabilities’